Shipping & Returns

Shipping Costs

Orders over $150 qualify for free shipping.  Shipping is otherwise flat rate. 

Standard shipping (2-7 business days) is $15
Xpresspost (2-3 business days) is $25.

Order Processing

Orders placed with Green Jay Express are generally processed and shipped within two (2) business days of payment verification. Processing and delivery times do not include Saturdays, Sundays or holidays.

Where We Ship

We ship within Canada, P.O. boxes included.

How We Ship

Packages are shipped via Canada Post.

Orders generally arrive in 2-7 business days after processing has completed; dependent on destination and chosen shipping options.

Tracking Your Order

An email with a tracking number will be sent by Canada Post once your package is on its way to the address you provided. Need more information about your package? Send us a note or give us a call.

Damaged Or Lost Items

If you have any quality concerns or issues with arrival times, please contact us right away so that we can help make it right.


Returns & Exchanges

Please contact “info@greenjayexpress.com” with your order number and a description of your reason for return/exchange. We do not refund or exchange any products except for where error has occurred in the fulfillment/shipping process or where the product is still covered by the manufacturers warranty.