Shipping & Returns

Shipping Costs

Orders over $150 qualify for free shipping.  Shipping is otherwise flat rate. 

Standard shipping (2-7 business days) is $15
Xpresspost (2-3 business days) is $25.

Order Processing

Orders placed on greenjayexpress.com are generally processed and shipped within 1-3 business days (pending credit verification). Processing and delivery times do not include Saturdays, Sundays and holidays.

Where We Ship

We ship within Canada, P.O. boxes included.

How We Ship

Packages are shipping via Canada Post.

Orders generally arrive in 5-7 business days after processing, depending on the destination.

Tracking Your Order

An email with a tracking number will be sent by Canada Post once your package is on its way to the address you provided. Need more information about your package? Send us a note or give us a call.

Damaged Or Lost Items

If you have any quality concerns or issues with arrival times, please contact us right away so that we can help make it right.


Returns & Exchanges

All online orders shipped from our fulfillment centre come with a prepaid return label. Please hold onto this in the event that we ask you to return product to us for inspection. One shipping label will be provided per order – no exceptions. If shipping label is misplaced, you will be responsible for return shipping charges. 

Please allow for an additional 2-4 business days to receive your order due to the Canada Post strike   Dismiss